We do our best to ship out most orders within 24-48 hours of being placed.
We are always working on improving delivery times.
Depending on your location, our products can take anywhere from 4 to 18 business days to arrive.
Our main warehouse is currently in Asia, which allows us to ship worldwide efficiently. We are also currently testing some products via warehouses in the USA and AU.
Partner products always ship from the manufacturer.
If you've ordered a partner product & Zenvea product, you will receive multiple shipments. Our partner products ship directly from the manufacturers and so are not available in our warehouses.
If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund once it has arrived. See our Return policy.